Tech Support Cheat Sheet

Dear various parents, grandparents, co-workers, and other ‘not computer people’.

Save your favourite IT geek some trouble, try to solve your computer problem with the following process.

Interactive Support

Printable version

START Find a menu item or button which looks related to what you want to do. Click it. OK Did it work? You're done! Yes No Have you been trying this for over half an hour? Ask someone for help Yes or give up. No I can't find one Pick one at random. I've tried them all Google the name of the program plus a few words related to what you want to do. Follow the instructions

Inspired by this XKCD comic.